Why I'm building Phixr

I've always been good at fixing computer and tech stuff, and somehow I can usually figure out what's wrong. So my aunts would call me: "Could you help us install this?" "This TV isn't working." "How do I set up this Fire TV stick?"

I didn't mind. I liked being able to help. But it also showed me something: for most people, a tech problem isn't really about the technology. It's that they don't know where to start, and they don't have someone patient to walk through it with them.

Then my own laptop ran into a storage error, and I didn't know how to fix it.

I went to an AI website, described the error, and asked how to fix it. It did help me understand what the error was. But then it gave me too many possible fixes, all mixed together. There was no structured plan. Nothing that said: check this first, here's how you do it, then we'll see what happens next.

If that felt confusing to me, someone who fixes this stuff for other people, I could only imagine how it feels for my aunts.

That's when I started asking myself:

What if you could tell something what you want to fix, even add a picture of what's on your screen, and it would understand you, ask you the right questions, look into the problem, and then guide you through fixing or diagnosing it, step by step?

That's Phixr.

I'm not trying to claim it can magically fix any tech problem. I'm building it to help people work through technical problems with less confusion and more confidence, the way I try to when someone in my family calls me.